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Support – IT

Support – IT

Walk-in Locations:
MIS – Bldg A – Rm 232
Computer Lab – Bldg A – Rm 230A

Hours:
Mon-Thu: 8:00am – 6:00pm
Fri: 8:00am – 1:00pm


NEW STUDENTS: Please allow 24-48 hours after registering for classes for your accounts to be created


WTC Student Email (Office 365)

login.microsoftonline.com

New students logging into your email for the first time:
Username:firstname.lastname@student.wiltech.edu
Example: jane.doe@student.wiltech.edu
Your initial password will be emailed to your personal email address on file at the time of registration.

What is Multifactor Authentication?

Multifactor authentication is a security mechanism that verifies a user’s identity by requiring multiple credentials. As such, WTC has adopted the use of the Microsoft Authenticator App for added security purposes.

What is the Microsoft Authenticator App?

The Microsoft Authenticator App is available for free and can easily be downloaded and installed on mobile devices, including iPhones, Android phones, Windows phones, and tablets. The Microsoft Authenticator app helps users to securely sign into their accounts by providing a randomized 6-digit code. This code changes automatically every 30 seconds, which prevents somebody from using the same code multiple times.

For Email Support: mishelp@wiltech.edu


D2L Brightspace

brightspace.wiltech.edu

Use the same WTC credentials (user name and password) as your email to log into D2L Brightspace.

Note: After registration your classes may not immediately be available in D2L Brightspace until the system updates.

View D2L Supported Browsers

Check Your Browser for Compatibility

Getting Started D2L Quick Guide for Students

For Support: D2Lhelp@wiltech.edu


WTC Self Service

mywtc.wiltech.edu/Student/Account/Login

User ID: firstname.lastname
Example: jane.doe

New student initial password: lowercase w followed by your student ID# including the 0 just as it appears on your student id card
Example: w0123456

For Self Service Support: mishelp@wiltech.edu


Respondus Lockdown Browser Support


Body Viz – How to Register and Install